Frequently Asked Questions

Most hardwood floor installations and refinishing projects are completed within 5-10 days, depending on the size of the area and scope of work. During your free assessment, we'll provide you with a detailed timeline with fixed start and finish dates so you know exactly what to expect.

Dustless sanding uses advanced equipment that captures dust at the source, keeping your home clean during the refinishing process. Unlike traditional sanding that leaves dust everywhere, our system ensures you won't have to spend days cleaning after your floors are refinished.

We take extensive measures to protect your home, including: full plastic protection of walls and furniture, dust containment barriers, daily cleanup of work areas, and optional post-project cleaning service. We treat your home as if it were our own.

Every project is backed by our 2-year warranty that covers craftsmanship and installation quality. We also include a final satisfaction walk-through before the last payment to ensure you're completely happy with the results. We stand behind our work.

We provide detailed written estimates with no hidden fees. Typically, a small deposit is required to schedule your project, with the remainder due upon completion and your satisfaction. We never ask for full payment upfront, and the final payment is only collected after you've approved the work.

Yes! We offer free floor assessments where we'll evaluate your floors, discuss your goals and options, and provide a detailed written estimate with fixed start and finish dates. There's no obligation and no pressure.

We limit the number of projects we take on each month to ensure quality and on-time delivery. We recommend scheduling your free assessment 2-4 weeks in advance for best availability. During peak seasons, schedule even earlier to secure your spot.

We'll provide you with a detailed preparation checklist before your project begins. Generally, you'll want to clear the work area of furniture and valuables, ensure access to the work area, and make arrangements for pets. We handle all the heavy lifting and protection—our team will set up plastic barriers and protect your belongings.

Yes! We offer optional post-project cleaning as an add-on service. This includes thorough vacuuming, dusting, and surface cleaning so you can immediately enjoy your beautiful new floors without the cleanup hassle.

Unlike large companies, I personally oversee every project to ensure quality. We offer dustless sanding, daily photo updates, fixed start/finish dates, 2-year warranty, and a satisfaction guarantee. Limited monthly projects mean we can give your floor the attention it deserves.